Terms of service

HIPAA Chat is a business service. Your organization subscribes to HIPAA Chat under an agreement with us, and your access exists because your organization authorized it. Where your organization's agreement with us (including any Business Associate Agreement) says something different from these terms, that agreement wins. Your organization can manage or end your access at any time.

We grant you a limited, non-exclusive, non-transferable right to use HIPAA Chat for your organization's internal business purposes while your organization's subscription is active. Your account is yours alone: keep your credentials private, don't share your login, and tell your administrator promptly if you believe your account has been compromised.

When using HIPAA Chat, you agree not to:

• use the service for any unlawful purpose or in violation of your organization's policies;
• attempt to access another user's or another organization's data;
• probe, scan, or test the security of the service, or circumvent its access controls;
• copy, resell, or make the service available to anyone outside your organization;
• use automated means to extract data from the service beyond its intended features.

HIPAA Chat's answers and documents are generated by AI. They can be incomplete, out of date, or wrong — including in ways that look convincing. Verify AI output before you rely on it or act on it. HIPAA Chat does not provide medical, legal, or other professional advice; its output is not a substitute for the judgment of qualified professionals, and decisions about resident care must always be made by clinical staff.

We work to keep HIPAA Chat available and fast, but the service is provided “as is” and “as available.” Maintenance, upgrades, and events beyond our control can interrupt it. We do not promise the service will be uninterrupted or error-free.

To the fullest extent the law allows, HIPAA Chat is not liable for indirect, incidental, or consequential damages arising from use of the service — for example, lost profits or lost data — and our total liability for any claim is limited to the amounts your organization paid for the service in the twelve months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

These terms are governed by the laws of the United States and the state named in your organization's agreement with us, without regard to conflict-of-law rules.

We may update these terms as the service evolves; the effective date above always reflects the current version, and material changes will be communicated to your organization. Continued use after a change means you accept the updated terms. Questions: support@laborhq.io. See also our privacy policy.